Disclosures:
You may cancel your booking up to 72 hours before your scheduled tour time for a full refund. Refunds will be returned the same way as originally transacted. Refunds will typically occur within 7 days of the cancellation. Bookings canceled less than 72 hours before scheduled tour time will not receive any refund whatever the circumstances of the cancellation.
We do not guarantee that all the wildlife described will definitely be sighted. Most animals and birds are typically migratory. Also, depending on the weather, and other factors, animals will either camouflage or expose themselves.
No refunds will be offered for inclement weather.
There may be occasions when a particular section of the tour may be canceled or modified for various reasons such as mechanical breakdown, unforeseen attraction closures, and force majeure situations beyond our control. No refunds or portions of refunds will be offered, except if the tour is canceled by us in its entirety.
If a particular passenger/patron feels unwell or needs to return midway through the trip, due to a personal emergency, they will need to make their own separate travel arrangements as the tour cannot be interrupted.